TEAM Program

TEAM Program

8:00 am – 3:30 pm

The TEAM Program is for all members of the dental team, including Dentists, Implant Treatment Coordinators, Hygienists and Assistants.

Registration for TEAM Program Only: Members: $125 – Non-Members: $150
No charge for Annual Meeting Registrants.

Moderator – Ricardo Mitrani, DDS, MSD

8:00 – 9:00 am
Referral Relationships: How to Become “The Specialist” In Your Area
Martin Mendelson, DDS, CPD, ELI-MP

Referral relationships are now what they used to be. There are those that you have a deep and loyal relationship with and then there are those that seem to want the world, refer poorly, and their loyalty seems to change with the passing wind. There are even those that send you their loved ones yet somehow do not refer to you their regular patients. There are many competing pressures today. Corporate entities that keep everything in house, the debt of the GP and other economic pressures that influence the GP to place their own implants, as well as itinerant specialists. How do you compete in this environment and thrive? There are answers as there are hundreds of surgical specialists that are growing despite market pressures by approaching their referral relationships differently.

Upon completion of the presentation, participants should be able to: 1) describe how to embrace your referral base so that a focus on their growth leads to yours; 2) explain the difference between marketing and practice growth strategies, 3) define holistic engagement and describe why it is important; and 4) discuss how focusing on the few versus the many makes practical sense.

9:00 – 10:00 am
Aligning the Team to Overcome Obstacles to Treating Complex Cases
Adam McWethy

Over the last decade, dentistry has seen a dramatic decline in insurance reimbursement rates. For a clinician to be successful, it is essential to be able to successfully execute larger complex cases. The challenge is that not only does the doctor need to be able to execute clinically, but the whole office must help patients value treatment which is becoming increasingly more challenging in today’s consumer driven environment. While the concept is simple, executing it can be one of the most overwhelming challenges a clinician faces. Adam provides a clear research-based strategy for your office to communicate with patients that will help increase both patient satisfaction and case acceptance.

Upon completion of the presentation, participants should be able to: 1) discuss the science behind effective communication and how it applies to the dental office; 2) describe each item member’s role in effective communication; and 3) explain strategies to gain team alignment, helping improve office cohesion.

10:30 – 11:15 am
Influence of Disruptive Innovation in the Dental Marketplace
Ricardo Mitrani, DDS, MSD

One of the few constants that holds true over the years is change. Perhaps now more than ever, the interdisciplinary team needs to spend some time thinking about how changes in the marketplace continuously affect the way we practice and may affect the way we will practice. The term disruptive innovation describes a process whereby a business model with fewer resources is able to successfully challenge established models, delivering more suitable functionality and frequently, at a lower price. This presentation will review the key disruptors and will pose some questions that should be deciphered by the interdisciplinary team.

Upon completion of this presentation, participants should be able to: 1) describe how behavior and consumption affects demographics within a practice; 2) discuss the influence of corporate dentistry in contemporary private practices; and 3) improve communication strategies among staff, interdisciplinary team and patients alike.

11:15 am – noon
The Dark Side of Dentistry
Kyle Stanley, DDS

In the United States, a dentist has the second ranked best job but also comes with one of the top suicide rates of any profession. Dr. Stanley will discuss this taboo topic in relation to stress from highly demanding patients, excessive dental school debt, and many other factors making for a stressful life for dental professionals. By examining this topic, we can help many of our colleagues struggling with mental health issues related to this profession that we love.

Upon completion of this presentation, participants should be able to: 1) discuss this taboo topic, 2) identify stress in most dentists’ lives; and 3) describe ways to eliminate stress and enjoy our working lives much more.

1:30 – 2:30 pm
Clinical Parnership at Its Finest
Ashley Hoders DMD, MSD
Jill Kinzer, DDS

Patients with congenitally missing teeth routinely present to our office seeking help with tooth replacement. The vast majority of these patients require a team approach to achieve predictable outcome that will restore esthetics, function, structure, and biology. This presentation will highlight how the team can best support the patient as they navigate through a treatment plan that can sometimes take years to complete.

Upon completion of this presentation, participants should be able to: 1) discuss important treatment planning considerations for congenitally missing teeth; 2) discuss the secret to successfully sequencing and coordinating treatment; and 3) describe the benefits of an interdisciplinary versus multidisciplinary approach.

2:30 – 3:30 pm
Concrete Measures to Prevent and Treat Peri-implantitis
Philippe Khayat, DDS, MSD

Dr. Khayat will address the controversy regarding the role of implant surface characteristics in the development and progression of peri-implantitis. A critical analysis of the current literature will be presented along with significant clinical cases. The use of hybrid implants as a possible preventive measure will be discussed. When peri-implantitis is present, making the most efficient treatment choice is not simple. Implantoplasty, defined as the mechanical modification of the exposed implant surface (removal of all macro and micro-structures), has been proposed. He will describe the technique, instrumentation and present surprising clinical results.

Upon completion of the presentation, participants should be able to: 1) explain the role of implant surface characteristics in the development and progression of peri-implantitis; 2) describe how to perform implantoplasty; and 3) discuss how amazing clinical results can be obtained along with the limitations of this technique.

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